FAQ's
We have answers!
General Questions
Learn what editing packs are and how they work.
What are editing packs?
Editing packs are pre-made collections of assets, such as templates, effects, or presets, designed to enhance your video or photo editing projects.
How do I use the editing packs?
You’ll receive more details and instructions with the files upon purchase.
Purchasing & Downloads
Everything you need to know about buying and downloading your editing packs to receiving your files.
When will I receive my files?
You’ll receive an email with your download link immediately after purchase.
What if I didn’t receive my download link?
Contact us as soon as possible, and we’ll resend the link.
What if the files aren’t there?
If your files are missing, don’t worry! Contact us as soon as possible, and we’ll make sure to resolve the issue quickly. You’ll get the files you purchased without any hassle.
Returns & Refunds
Understand our refund policy and what to do if you’ve purchased the wrong pack or need help with your order.
Can I get a refund?
Due to the digital nature of our products, all sales are final. If you experience any issues, we’re here to help resolve them.
What if I accidentally purchased the wrong pack?
Contact us, and we’ll do our best to find a solution, though we may not always be able to provide one.
Other Questions
Get details on licensing, commercial use, and how to stay updated on our latest products and offers.
Can I use these packs for commercial projects?
Yes, our packs are licensed for both personal and commercial use unless stated otherwise.
How can I stay updated on new products?
Sign up for our email newsletter to get updates, exclusive offers, and early access to new packs.